Terms of Service

These Terms of Service (the “Terms”) govern access to and use of the software platform, websites, and mobile applications (the “Services”) provided by CommPartHS, LLC (“CommPart,” “we,” “us”). By creating an account, signing an order, or using the Services, the entity on whose behalf you act (the “Customer”) agrees to these Terms. If you do not have authority to bind the Customer, do not use the Services.

1. The Services

We provide a multi-tenant platform for community-partner engagement, career-technical and workforce tracking and reporting, and related communication. We may update, improve, or change features over time. We provide the Services to educational institutions and their authorized users.

2. Accounts and security

The Customer is responsible for its users’ accounts, for keeping credentials confidential, and for activity under its account. Users must be authorized representatives of the Customer. Notify us promptly of any unauthorized access.

3. Customer data and ownership

As between the parties, the Customer owns all data it submits to the Services (“Customer Data”), including student records, partner records, and uploaded files. The Customer grants us a limited license to host, process, and transmit Customer Data solely to provide and support the Services. We handle Customer Data in accordance with our Privacy Policy, which is incorporated into these Terms, and we do not sell Customer Data or use it for advertising.

For education records, we act as a “school official” with a legitimate educational interest under FERPA, processing Customer Data only under the Customer’s direct control and documented instructions. On request, we will enter into a data protection agreement with the Customer — the Customer’s required agreement or the Student Data Privacy Consortium (SDPC) National Data Privacy Agreement with its Ohio exhibit — and we will comply with applicable education-privacy and state data-protection laws. If we confirm a security incident affecting Customer Data, we will notify the Customer without undue delay and no later than 72 hours after confirmation.

4. Acceptable use

The Customer will not, and will not permit others to: misuse or attempt to gain unauthorized access to the Services or another tenant’s data; interfere with or disrupt the Services; reverse engineer the Services except as permitted by law; upload unlawful, infringing, or malicious content; or use the Services in violation of applicable law, including privacy and education-records laws.

5. Fees and billing

Fees are set out in the applicable order or plan. Unless stated otherwise, subscriptions are billed in advance and are non-refundable except as required by law or expressly agreed. Overdue amounts may result in suspension after reasonable notice. Fees are exclusive of taxes, which the Customer is responsible for.

6. Term and termination

These Terms apply for the duration of the Customer’s subscription. Either party may terminate for the other’s material breach that remains uncured 30 days after written notice. On termination, the Customer’s right to use the Services ends, and — on request made within 30 days — we will make Customer Data available for export in a usable format before deleting it from active systems, subject to routine backup cycles and legal retention obligations.

7. Confidentiality

Each party will protect the other’s non-public information disclosed in connection with the Services, use it only to perform under these Terms, and not disclose it except to those who need to know and are bound by similar obligations.

8. Warranties and disclaimers

We will provide the Services with reasonable skill and care. Except as expressly stated, the Services are provided “as is” and we disclaim all other warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted or error-free, and we are not the filer of record for any government report the Customer generates using the Services.

9. Limitation of liability

To the fullest extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Except for a party’s breach of its confidentiality or data-protection obligations or a Customer’s payment obligations, each party’s total liability arising out of these Terms will not exceed the fees paid or payable by the Customer in the 12 months before the event giving rise to the claim.

10. Indemnification

The Customer will defend and indemnify us against third-party claims arising from its Customer Data or its use of the Services in violation of these Terms or law. We will defend and indemnify the Customer against third-party claims that the Services, as provided by us, infringe that third party’s intellectual-property rights.

11. Governing law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict-of-laws rules, and the parties consent to the exclusive jurisdiction of the state and federal courts located in Ohio.

12. Changes

We may update these Terms from time to time. Material changes will be posted here with an updated date and, where appropriate, communicated to the Customer. Continued use of the Services after changes take effect constitutes acceptance.

13. Contact

Questions about these Terms can be sent through our contact form.